INNOVATIVE SOLUTIONS FOR THE AUTOMOTIVE MOBILITY INDUSTRY
MOVERY – Moving you forward!
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Services
At MOVERY we manage the interfaces of automotive brands with their retail networks and clients.
technical & non-technical automotive training
MOVERY is in charge of various brands’ dealer training academies in Sub Saharan Africa. This comprises of online- and in-class training for all job roles in automotive dealerships and other workshops (from sales staff, aftersales staff, management, technicians, apprentices, high voltage vehicle specialists, etc).
CLIENT SATISFACTION SURVEYS
MOVERY’s ACE system (Auto Customer Experience) records customer feedback via Whatsapp, SMS and Phone on behalf of car workshops, brands and insurance companies in over 20 African countries. Your client feedback is collected in a real-time database and is easily accessible online at any time.
MULTI-CHANNEL CUSTOMER SUPPORT
1. We manage customer interaction centers for a wide range of topics (telematics, fleet, roadside assistance, technical helpdesk, sales, etc.).
2. Our team of experts provides technical assistance to car dealerships with special tools, parts and workshop equipment.
3. We develop and operate technology-based direct customer communication channels (sales and aftersales). This means your business will never skip a beat when it comes to interacting and transacting with your clients.
PRODUCT WARRANTY SUPPORT
We audit car repairs done under manufacturer warranty or under independent extended warranty contracts: This includes technical reviews and financial- / process audits in a central technical facility or on-site at the dealership
CUSTOMER LOYALTY PROGRAMS
We administer customer loyalty programs like tyre-warranties by BestDrive and Tiger Wheel and Tyre
JIS LOGISTICS
Just-in-sequence supply of parts & car accessories to vehicle production plants. Each car needs a user manual, radio manual, cigarette lighter, and many other “loose” parts. We make sure the correct parts land in the right car at any time.
special tools distribution & calibration
We import, distribute & sell special tooling & workshop equipment needed to repair all generations of vehicle models. Products are distributed to dealer networks in South Africa and Sub Sahara Africa on behalf of the respective brands (but selected tools can also be purchased on our public online shop – see link below
online sales of workshop equipment
Movery partners with various car brands and automotive tools & equipment suppliers. We help dealerships and repair workshops throughout Africa to source the latest technology in workshop equipment and special automotive tooling. We supply these brands and more.
AUTOMOTIVE PRODUCTS
Movery partners with various car brands and automotive tools & equipment suppliers. We help dealerships and repair workshops throughout Africa to source the latest technology in workshop equipment and special automotive tooling. We supply these brands and more.
OUR
CLIENTS
AUTOMOTIVE PRODUCTS
Movery partners with various car brands and automotive tools & equipment suppliers. We help dealerships and repair workshops throughout Africa to source the latest technology in workshop equipment and special automotive tooling. We supply these brands and more.